Privacy Policy

Overview & Website Purpose

Gastonia Water Damage Help operates https://waterdamagegastonia.com as an independent informational website and telephone referral resource. This Privacy Policy describes how information is handled when you visit our website or call our telephone line.

Information We Do Not Collect

We do not require user accounts, logins, or online submissions. We do not use web forms, email capture boxes, third-party analytics trackers, advertising pixels, or remarketing tags on this website. When you browse our static website pages, no personal identifying information is stored or harvested by us.

Telephone Inquiries & Call Processing

When you place a call to our published telephone number ((704) 312-9486), your call is routed through an automated telecommunications routing system to connect you with an independent service provider servicing your local area.

During this telephone connection, standard telecommunications routing data—such as your caller ID phone number, call duration, timestamp, and the telephone carrier routing details—is processed by the telephony network provider and call buyer network solely to facilitate and bill the call connection. Any property address, insurance details, or damage descriptions you share over the phone are provided directly to the independent business answering the call.

Third-Party Service Providers

Because we operate strictly as a referral platform, independent contractors who receive referral calls maintain their own privacy practices and operational policies. We encourage callers to discuss privacy, estimates, and data handling directly with the contractor performing work.

Policy Updates

If our operational practices change or if web analytics tools are incorporated in the future, this document will be updated accordingly. Please also review our Terms of Use.